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Senior 2nd Line IT Service Desk Engineer

MindMatch Consulting | cape town, South-Africa | Posted June 17, 2026

Position Overview

A technology solutions company in Cape Town is seeking a 2nd Line Service Desk Engineer to join their vibrant team. The role involves supporting customers through technical queries and managing service desk cases. Candidates should possess a current CCNA certification along with a strong background in IT support. This position requires excellent communication skills, a problem-solving mindset, and an understanding of networking protocols. Flexibility and the ability to work independently are essential. This role offers valuable hands-on experience.
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