Job Summary:

The Shift Supervisor will supervise and coordinate the delivery of quality services on a specific shift at an assigned customer. The Shift Lead will act as a liaison between Program Manager and professional security officers. Supervise staff on assigned shift, providing coaching, recognition and discipline within approved empowerment range.

Supervisory Responsibilities:

• Oversees the shift workflow of the department.

• Handles discipline of employees in accordance with company policy.

• Keep accurate logs throughout your scheduled shift.

• Must be able to frequently prepare written reports and logs in neat, legible handwriting.

Duties/Responsibilities:

• Must be able to read and understand all operating procedures and instructions.

• Ability to handle both common and crisis situations at the client site, calmly and efficiently.

• Work in various environ...