National Command and Risk Centre (NCRC) FSD (2IC) Supervisor

Location: Roodepoort, Gauteng

Detail Description

• Manage the SecureDrive Recovery Operations Team

Responsibilities (50%)

• Manage and develop employees within the SecureDrive NCRC.
• Manage all recovery actions on a national basis to ensure that vehicles are recovered as soon as possible.
• Maintain a 90% recovery rate for Tier 1 and 2.
• Implement strategies to ensure that SecureDrive’s recovery team is achieving optimum recovery rates.
• Effectively manage the regional recovery teams to optimize SecureDrive recoveries within the specified region.
• Ensure adherence and compliance to company policies.
• Ensure that employees are aware of capacity building initiatives (i.e. development programs, training, mentorship, coaching etc.) to develop and grow the required competence.
• Actively participate in m...