**Overview**
The Scheduling Specialist is responsible for staffing home care cases in a timely, thorough, and detail-oriented manner, ensuring the best possible match between clients and caregivers. Timely staffing is critical to achieving positive client outcomes and maintaining continuity of care. This role may involve periods of high activity, particularly during agency growth or when caregivers are unable to work previously scheduled shifts.
This role requires frequent communication with caregivers and clients, creating and maintaining accurate electronic schedules, coordinating staffing coverage, and ensuring caregivers submit complete and timely service documentation. The Scheduling Specialist must effectively manage multiple priorities, respond quickly to scheduling changes, and provide exceptional customer service while supporting the agency's commitment to quality care.
**Responsibilities**
**Schedule Coordination**
+ Coordinates client and caregiver schedules b...