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Scheduling Coordinator II-FPA Access Center

Mount Sinai Health System | New York, United States | Posted April 12, 2026

Position Overview


Description

The Scheduling Coordinator II is a senior level individual, responsible for scheduling appointments, consults and follow-up appointments for patients, and who takes a lead role among this group, mentoring and training less experienced staff. Assists in oversight of front desk and office activity in the absence of the Supervisor.


Responsibilities

1. Schedules patient FPA appointments and updates practice management system.

2. Collects patient demographics and insurance information and enters into practice management system.


3. Verifies patient insurance coverage prior to appointment and advises patient of any insurance referrals or authorizations needed.


4. May schedule patients appointments for tests or consults.


5. May initiate reminder calls for next days appointments.


6. Trains and mentors less experienced Scheduling Coordinator and administrative staff, and discusses issues of concern with Supe...

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