Description

+ Provide day‑to‑day SAP S/4HANA support for users across manufacturing, logistics, procurement, engineering, and finance.

+ Resolve Level 1 and Level 2 support tickets with a primary focus on SD and MM modules; support related logistics and operational processes.

+ Partner with key users and stakeholders to gather requirements and translate business needs into effective SAP solutions.

+ Configure, test, and document SAP enhancements and customizations.

+ Support data maintenance activities, system upgrades, patches, and transports.

+ Collaborate with internal teams and external SAP resources to ensure solutions meet functional and technical requirements.

+ Proactively identify process gaps and opportunities for SAP process optimization.

+ Develop and maintain technical documentation, support procedures, and user guides.

+ Utilize ABAP for debugging, custom reports, and enhancements; support F...