This role supports the onsite members and stakeholders for both business and technical aspects of the in-house eStore end-to-end operations.

• Manage and support onsite operation team on all product and promotional activities on website. Ensure accuracy and timeliness of input and loading of information onto the e-Commerce platform management system e.g. products, promotions, stocks, price.
• Monitor the operation and identify any potential issues on the system and escalate any technical issues to the relevant teams.
• Assist in the conceptual and technical operation of the e-Commerce platform.
• Work with business users to discuss, recommend, explain, and reconcile desired functionality and technology capabilities.
• Facilitate and manage global, local enhancement projects and service add-ons with the development team.
• Responsible for application integration testing, user acceptance test and implementation roll-out.