Is this role right for you?

In this role, you will:
• Ensure SAM operational issues are managed through to resolution
• Drive timely remediation of unauthorized software
• Improve data quality through structured issue identification and coordination with IT teams
• Provide operational transparency through clear tracking and reporting
• Reduce ongoing SAM risk through consistent operational execution
• Responding to operational requests related to discovery, workflows, or missing data
• Reviewing reports of anomalies, outliers, or incomplete records
• Coordinating with SAM Tech Enablement, CMDB, endpoint, and server teams to resolve issues
• Identifying prohibited software and tracking remediation to completion
• Opening and managing incidents or tasks as required
• Reporting remediation status to SAM Program and Business Operations stakeholders

Do you have the skills that will enable you to succeed in this role? We'd love to work...