The Salon Receptionist plays a crucial role in creating a welcoming environment for clients and ensuring smooth daily operations within a large salon team of 10 or more people. Reporting directly to the Salon Manager, the receptionist handles appointment scheduling, customer interactions, and administrative tasks without the need for travel or attending external promotional events.

Responsibilities

• Schedule and manage client appointments efficiently
• Greet customers warmly and assist with their inquiries
• Handle incoming telephone calls professionally
• Process payments accurately using point-of-sale systems
• Maintain up-to-date client records and salon inventory
• Support sales efforts, including product promotion
• Resolve customer complaints with care and professionalism
• Ensure the reception area and salon remain clean and organized

Prefer...