As a Salesforce Developers you will build and customize solutions for public sector applications, focusing on case management, integrations, and call center functionality. This remote role supports Human Services initiatives with hands-on development and troubleshooting.
Key Responsibilities:
- Implement Human Services Call Center (HSCC) Salesforce solutions.
- Build and customize solutions using declarative tools, Apex, LWC, and Flow.
- Integrate Salesforce with other applications via REST/SOAP APIs and MuleSoft.
- Develop complex logic for eligibility and payments.
- Manage unit testing, UAT, and CI/CD pipelines.
- Troubleshoot production issues.
- Provide integrated CTI solution using Verizon Virtual Contact Center (VCC)...