Salesforce Commerce Cloud Admin/Business Analyst

CLIENT:
Our client is the no. 1 CXM agency globally and the Salesforce partner of the year in Switzerland. We are hiring for their Philippine office.

Responsibilities

• Managing roles and permissions for Business Manager users.
• Managing storefront data and code using import/export, jobs, and replication.
• Setting site or global preferences and creating custom preferences.
• Monitoring and controlling B2C Commerce instances.
• Performing standard system backups.
• Support application monitoring – activities that cover the full business service.
• Coordinate with other support groups if required.
• Ensure that all projects provide full documentation of their solution.
• Act upon any monitoring alerts.
• Provide feedback on tickets/problems to improve the monitoring solution.
• Report on monitoring alerts and ...