Position Type: Full Time
Department: IT
Work Location: Markham
Work Arrangement: Hybrid
Work Hours: Monday to Friday - standard business hours
Travel Required: No

Overview

Reporting to the Director, Salesforce & MuleSoft Platforms, the Salesforce Administrator contributes to the configuration, support, and ongoing maintenance of the organization’s Salesforce ecosystem. The role focuses on Tier 1 production support, PSP setup, and system configuration aligned with business needs across Patient Support Programs (PSPs) and Clinic Solutions teams.

A Day in the Life (What you will do)

Platform Configuration & Support

• Configure and maintain Salesforce solutions using declarative tools such as Flows, validation rules, page layouts, record types, and custom metadata.
• Support the implementation of business requirements through scalab...