Elevate training standards as a Sales Training Manager with Teleperformance in Toronto. Manage a dynamic training team while delivering expertise on Google products in a hybrid work setting.
Teleperformance seeks a passionate individual to lead training initiatives in their Toronto office. This full-time role demands strong leadership and training skills, focusing on onboarding and developing new personnel. Candidates must excel in managing multiple projects and possess deep knowledge of Google products like Search, Display, YouTube, and Shopping.
Key Responsibilities:
• Manage and direct a team of trainers for new personnel onboarding
• Design and iterate training modules aligned with business needs
• Implement testing strategies to validate employee proficiency
• Engage in client meetings to incorporate training insights
• Analyze team performance metrics to guide recruiting efforts
Requirements:
• 5-7 years of experience in training and development
• Pr...