Description
In this position the Broker Agent Service Analyst will play a key role in supporting Medicare & Retirement Agent On-Boarding by analyzing and processing new and existing agent requests. You will provide exceptional customer service to all internal staff and external customers. In this role you will become responsible for some level of complex processing in addition to developing expertise related to processing applications and contracts through to completion.
Primary Responsibilities:
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Ensure that all contracting credentials and other necessary documents are in good order for processing
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Perform analysis of submitted material for completeness and accuracy, analyzing credentials and documentation for eligibility
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Ensure submitted paperwork is compliant and adheres to all federal and state laws and regulations.
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Identify risks or issues and assess / implement alternate solutions through thorough understanding of the process and the related la...