Job Description

We are looking for a Sales Support Coordinator to provide assistance to the sales team to ensure customer satisfaction and support sales operations. The role involves administrative tasks, responding to customer complaints and inquiries, ensuring timely order processing, and assisting with lead management and CRM maintenance.

Purpose of the Role

To support the sales team by performing administrative duties such as scheduling appointments, answering customer questions, and providing order status updates. The coordinator will work closely with Sales Support Specialists to develop and control sales processes and systems that support business growth and client support.

Main Functions of the Job Lead generation support Attending to incoming leads in CRM CRM portal management Researching and assigning leads by vertical to Sales Executives Keeping a record of inbound and outbound leads CRM Management and maintenance of CRM data Updating price increases on opp...