Sales Support
Status:
Regular, Full time
Location:
Castlegar, British Columbia
Job Description
This is a multi-function role in a Business Centre. Reporting to the Business Centre Manager, the person in the Sales Support role should be a dynamic self-motivated individual ready to work in a fast-paced team environment and capable of providing superior customer service to our valued customers.
MAIN RESPONSABILITIES:
Provide superior customer service communication via telephone, email and/or other communication by promptly and professionally assisting with customers' needs;Respond to customers' inquiries in a timely manner, with assistance from other team members if needed;Develops a professional relationship with customers and/or vendors as per criteria establishes by the Manager;Takes necessary action to resolve customer service issues in a timely manner; follows up and verifie...