Job Description

Key Performance Areas: To acquire and educate for sales and service. drive digital migration, ensure activation and cross complementary products

Customer Takes accountability in customer engagement to identify customer’s needs. Use the systems to establish the authenticity of the customer and avoid dealing with and compromising information to unauthorized persons. Performs the regulatory checks for the customer, FICA, POPI and NCR Aid customers in account servicing and account origination. Handles client serving like issuing of card, answering to client queries Referring matters outside the operational mandate to the team leader People Adheres to principles of teamwork Allows to be led by the senior Finance Ensure that revenue is generated by meeting the agreed sales target Retain customers by providing client service and resolving complaints and queries timeously Prevent account closures and operational losses by following laid down procedures on compliance Pr...