Take the lead in Sales Reference Operations within the Client Advocacy team, focusing on high-volume operations and AI integration. This role drives sales acceleration and effective governance.
Reporting to the Director of Client Advocacy, the Sales Reference Operations Lead plays a pivotal role in overseeing the client reference fulfillment process. With responsibilities ranging from managing incoming requests to utilizing AI for operational tasks, you'll enhance the overall efficiency of the Advocacy team. You'll also provide vital support in organizing Product Advisory Boards, ensuring teams have the tools they need to succeed.
Key Responsibilities:
• Oversee global sales reference requests and approvals
• Use AI to streamline and summarize operational requests
• Coordinate product advisory board meetings and logistics
• Maintain precise records in Salesforce advocacy systems
• Report on reference fulfillment metrics and advocate usage
Requirements:
• 2–4 ...