Sales Operations Associate

Location: MY-Penang, Malaysia (Jalan Sultan Ahmad Shah)

Time Type: Full time

Job Category: Business Support

What You'll Be Doing

• Responsible for day‑to‑day sales support and customer service activities for assigned accounts with primarily indirect sales.
• Perform sales support functions to provide the highest level of service and customer satisfaction while maintaining efficiencies in corporate operational processes and procedures.
• Serve as a liaison between Arrow's internal resources (field sales, engineering, supplier marketing, manufacturing facilities, purchasing and other corporate departments), vendor resources, and customers.
• Demonstrate a proactive approach and sense of urgency on customers' behalf, anticipate their requirements, and communicate efforts in a timely and effective manner.
• Process routine or smaller customer orders accurately, review POs for ac...