Customer Experience & Sales
Welcome and assist walk-in customers professionally.
Understand customer requirements and recommend suitable coffee equipment and brewing solutions.
Demonstrate coffee machines, grinders, brewers, and accessories to customers.
Maintain strong product knowledge across all coffee equipment and accessories.
Build customer relationships to encourage repeat purchases and loyalty.
Cross-Selling & Upselling
Suggest products such as grinders, brewing tools, filters, scales, beans, cleaning kits, and accessories along with machine sales.
Increase average bill value through effective product recommendations.
Educate customers about brewing methods and maintenance requirements.
Inventory & Store Operations
Assist in inventory management and stock monitoring.
Track inward and outward stock movement accurately.
Coordinate with the operations team for replenishment and stock availability.
Ensure proper display, cleanliness, and or...