Position Overview
Manage and grow assigned Personal Care customer accounts by delivering tailored product and solution recommendations.Respond promptly to customer inquiries on product specifications, pricing, availability, and commercial terms.Conduct regular customer visits to understand formulation needs, market trends, and identify new business opportunities.Promote specialty ingredients and technical solutions aligned with customer applications (e.g., skincare, haircare, cosmetics).Maintain accurate sales records, pipeline updates, and customer activity reports.Provide customers with timely order updates, including delivery schedules and product-related information.Collaborate closely with Technical, Marketing, Customer Service, and Supply Chain teams to ensure seamless service and customer satisfaction.Deliver basic technical support and coordinate with Technical team for formulation or application-related inquiries.Monito...