Location- Mumbai/ Delhi/ Hyderabad

Key Responsibilities

1. Order Processing & Documentation

Validate and process Proforma Invoices (PI) with high accuracy Ensure all required details are complete: Product specifications Pricing and discounts Delivery timelines Customer information Coordinate with the sales team to resolve discrepancies or missing data

2. Cross-Functional Coordination

Work closely with: Warehouse/Dispatch team for order fulfillment Finance team for payment confirmation Customer Success team for post-order handover Ensure smooth transition from sales to delivery

3. CRM & Data Management

Maintain accurate and updated records in CRM systems Track orders from confirmation to final delivery Generate reports on order status, delays, and bottlenecks

4. Process Efficiency & Improvement

Identify gaps in coordination and order management processes Reduce manual errors and improve turnaround time Support implementation of autom...