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Sales Associate/ Customer Service - With or Without Experience

Caldwell Communications Consultancy Philippines | parañaque, Philippines | Posted June 08, 2026

Position Overview

We are looking for an enthusiastic and customer-oriented Sales Representative (Customer Service Representative) to support customers, generate sales, and ensure a positive customer experience. This role focuses on understanding customer needs, offering suitable solutions, and maintaining strong customer relationships.

Key Duties and Responsibilities

  • Assist customers through in-person, phone, email, or online interactions
  • Understand customer needs and recommend appropriate products or services
  • Drive sales by promoting products and achieving assigned sales goals
  • Accurately handle transactions, including orders, payments, returns, and exchanges
  • Address customer questions, concerns, and complaints professionally and efficiently
  • Stay informed about product features, pricing, and current promotions
  • Build long-term relationships to encourage repeat business and customer loyalty
  • Record customer ...

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