Position Overview
Amazon Business (AB), Amazon’s B2B marketplace offering is a USD 20B business present in the nine countries of US, Germany, UK, France, Italy, Spain, Japan and Canada. AB launched in India in October 2017 and has fast become the largest aggregator of GST-enabled selection for business customers in India.
AB India’s vision is to be the destination for all businesses in India to find, discover and buy for all their business needs.
To be successful in this role you will have superior communication, analytical, presentation and organizational skills. Operating in a fast-moving and sometimes ambiguous environment you will work autonomously, taking full control and responsibility for achieving business objectives.
Specific responsibilities include the following:
•Understand post conversion customer journey and be able to end closure its functions and benefits to external audiences.
• Implement end-to-the-customer journey from order placements to handling customer es...