Be a pivotal part of customer engagement as a full-time Business Development Coordinator. Address inquiries, manage appointments, and ensure exceptional service to drive customer satisfaction and retention.
Your responsibilities will include facilitating communication between customers and internal teams while actively tracking performance metrics. Regular interactions through calls and emails will allow you to demonstrate problem-solving skills and a customer-centric approach. Collaborate with various departments to build a cohesive sales experience.
Key Responsibilities:
• Manage calls, emails, and live chat inquiries effectively
• Schedule and coordinate service appointments efficiently
• Ensure customer satisfaction through regular follow-ups
• Track customer interactions using CRM tools
• Report on key performance indicators for ongoing assessment
Requirements:
• Previous experience in customer-oriented roles
• Excellent communication skills for effec...