Key Responsibilities First point of contact for client enquiries and lead management Respond to inbound enquiries quickly and professionally Make outbound calls to follow up and nurture leads Qualify buyers and tenants based on requirements Schedule and confirm property viewings and appointments Update and maintain CRM with accurate data Share new listings, pricing updates, and market information Coordinate valuations and listing appointments Liaise with agents, suppliers, and internal teams Manage inboxes and ensure all communications are handled Track lead activity and support performance reporting What We’re Looking For Strong written and verbal communication skills Confident handling inbound and outbound calls Ability to qualify leads effectively Experience with CRM systems and data entry Highly organised and able to multitask Understanding of sales and lead processes Results-driven and proactive mindset Strong teamwork and collaboration skills Excellent attention to detail Real es...