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Focal Search Pte Ltd | singapore, Singapore | Posted June 09, 2026
Position Overview
Responsibilities - Respond to customer inquiries via email or phone.
- Prepare and follow up on quotations, sales orders, and invoices.
- Coordinate with warehouse, and procurement teams for delivery schedules.
- Input and manage sales orders in the ERP system.
- Track order status and inform customers of delivery updates or delays.
- Ensure accuracy of pricing, discounts, and terms in all documentation.
- Maintain strong relationships with existing clients.
- Follow up on outstanding quotations and close sales in coordination with Sales team
- Handle customer feedback, returns, or complaints and escalated when necessary.
- Generate sales reports, forecasts, and pipeline updates for internal review.
- Maintain organized records of customer interactions, transactions, and communications.
- Support the sales team in achieving targets and KPIs.
- Any other ad hoc duties