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SaaS Technical Support Engineer – AI-Driven, Hybrid Madrid

osapiens | madrid, Spain | Posted June 02, 2026

Position Overview

osapiens is looking for a Technical Support Engineer in Madrid to be the first point of contact for customer queries about their B2B SaaS platform. The role involves troubleshooting, analyzing issues, and coordinating solutions with internal teams. Candidates should have 1-3 years of experience in technical support, strong skills in JavaScript, TypeScript, and Java, and excellent communication abilities in English. The position offers a flexible hybrid work model and opportunities for professional growth.
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