Job Openings RQ08452 - Specialized IT Consultant - Intermediate

About the job RQ08452 - Specialized IT Consultant - Intermediate

Responsibilities:

• Provide daily ongoing Tier 2 subject matter expertise to 177 HRIS clients, providing payroll guidance with the Quadrant Workforce application, HR, Payroll, Scheduling, Leave Management and QSS modules for accurate and timely payroll to 31,000 healthcare employees through the Footprint ticketing system or other mechanism
• Prioritize regularly scheduled support activities along with urgent, often unscheduled support requests with a high level of responsiveness and time sensitivity
• Liaise between users and other team members including Database Administrators (DBAs), System Administrators, Network Administrators, Privacy and Security Specialists, and Software Subject Matter Experts, CRA, CPA for payroll related legislative changes as required
• Identify application defects and ass...