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ROO Coordinator

airbus | Kuala Lumpur, Malaysia | Posted June 04, 2026

Position Overview

Job Description:

  • Managing KUL ROO Inbox by analyzing the request and ensure on-time response to all enquiries

  • Segregate task between Good receipt Blockages (GRB), Repair Order Blockages (ROB) and Loan Order (LO) activity and highlight for urgent request

  • Revise repair Order based on customer needs such as amend Part Number, Serial Number, reason of removal, Ageing data for Time Controlled Item

  • Send daily reminder to Warehouse on open task under KULROO responsibility:

    • GRB Unit Pending WHS to RF

    • SUS unit Pending RO creation

    • SUS unit pending RF Serviceable

Resolving Abnormal Situations

  • Daily Extraction on Abnormal Topic based on CASTOR and segregate task between GRB & ROB Scope

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