Position Overview

The Roller Waiter is responsible for delivering a fun, dynamic, and high-quality food & beverage service experience while moving on roller skates/blades within designated outlets. This role represents the vibrant, energetic, and guest-centric spirit of Rixos, ensuring service excellence, safety, and guest satisfaction at all times.

Key Responsibilities

Guest Service & Experience

• Provide friendly, professional, and efficient food & beverage service while skating, in line with Rixos service standards.
• Create a memorable and engaging guest experience through positive attitude, confidence, and strong interpersonal skills.
• Build rapport with guests and respond to enquiries in a courteous and timely manner.
• Handle guest feedback professionally and escalate concerns to the Roller Skater Supervisor when required.
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