Responsibilities:

• Travel locally to perform maintenance and repairs on robots at client locations
• Conduct routine inspections, technical debugging, cleaning, and repairs
• Troubleshoot mechanical and electrical problems, often collaborating with our technical team
• Maintain detailed records of all maintenance and repairs using internal tools
• Operate hand and power tools, ranging from allen wrenches to angle grinders
• Prioritize and schedule repairs independently in a fast-paced environment
• Manage shipping and receiving of robots and parts for servicing
• Train servicing agents at remote sites as needed
• Respond promptly to maintenance requests and maintain healthy inventory levels
• Detail debugging reports for complex fixes, capturing root cause, diagnostic steps, resolution, and lessons learned for long-term record-keeping and knowledge sharing.
• Working knowledge of PC tr...