Responsibilities

• Deliver proactive, efficient roadside support—diagnosing, repairing and resolving vehicle issues within agreed timescales to get customers back on the road quickly and safely.
• Lead the day-to-day remote management of a patrol team, including performance, development and overall team capability.
• Drive team performance by monitoring, reporting and acting on key operational and sustainability metrics.
• Identify and maximise roadside repair and revenue opportunities while supporting customer needs and cost targets.
• Ensure safe working practices, compliance, safeguarding and fleet standards are consistently upheld across the team.

About the role

Are you someone who thrives in a fast-paced, customer-focused environment and enjoys leading remote teams? This opportunity is ideal for an experienced people leader from a vehicle repair background, confident in managing performance, developing o...