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This is a Stanford Health Care job.

A Brief Overview
The Relief Service Desk Agent I is responsible for providing first contact remote support to SHC end users via phone, webchat, and email, assisting with the configuration, repair, and maintenance for a variety of end user devices and applications. Relief Service Desk Agent I attempts to resolve incidents during the initial contact in a professional and efficient manner. Additionally, the Relief Service Desk Agent I coordinates onsite repair or OEM parts/maintenance or escalated support to Level 2 support teams as required.

Locations
Stanford Health Care

What you will do