Primary Details

Time Type: Full time

Worker Type: Employee

The purpose of this role is to support underwriters by providing technical expertise in reviewing and processing insurance applications, renewals, and endorsements to ensure compliance with company underwriting policies and guidelines.

Responsibilities

• Provide recommendations on business improvement, focusing on Turnaround Time (TAT)/Service Level Agreement (SLA) opportunities.
• Maintain product, system, and process knowledge.
• Ensure compliance with QBE policies, procedures, and relevant legislation.
• Resolve escalated complaints promptly.
• Establish and maintain a good working relationship with stakeholders.
• Monitor pending items from brokers and clients for existing policies, following required processes and guidelines.
• Assist with new submission reviews, buyer research, and underwriting model completion to minimis...