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Insight Global | toronto, Canada | Posted May 27, 2026
Position Overview
Job Description
About the Role
The Process Manager is responsible for:
- Inspire and empower a small team of associates, leading a culture of collaboration, continuous growth and excellence in process performance
- Direct ownership of critical business processes as a Process Owner, supporting process managers with designing and implementing process improvements, managing risks and improving the effectiveness of our controls.
- Regularly evaluate the health of our processes through monitoring KPIs and share insights and risk mitigation plans with senior leaders and accountable executives.
- Apply various methods for process improvement (Visual Management, Lean Six Sigma) to continually enhance operational effectiveness, identify the root cause of issues and manage risk.
- Lead stakeholder engagement efforts and utilize exceptional communication, teamwork and influence skills to foster team alignment and drive process ...