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Rider Quality Support

Delivery Hero | sharjah, United-Arab-Emirates | Posted June 16, 2026

Position Overview

Whats on Your Plate
  • Conduct on-ground rider audits to ensure compliance with hygiene appearance uniform and behavior standards.
  • Manage crowd control during peak hours promotional events and high-traffic locations to ensure smooth operations.
  • Handle de-escalation between riders vendors and customers providing quick professional resolutions to prevent escalation of conflicts.
  • Support vendor relations by addressing operational challenges acting as a liaison for smoother processes.
  • Provide real-time updates on on-ground issues to relevant internal teams for swift resolution.
  • Deliver safety training refreshers and updates to riders ensuring alignment with company guidelines.
  • Participate in special projects aimed at operational improvement rider experience enhancement or safety campaigns.
What Did We Order
  • Experience working in delivery operations or rider checks is a plus.
  • Va...

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