RHEL L3 Engineer (24/7 on-call rotation Support) Job Openings RHEL L3 Engineer (24/7 on-call rotation Support)
About the job 10+ years of hands‑on experience in Red Hat Enterprise Linux (RHEL) operations, with at least 5 years in mission‑critical environments (24/7 uptime, 500+ servers).
Qualifications - Willingness to participate in rotational on‑call support (including nights/weekends) for critical incident response and maintenance activities.
- Strong understanding of Service Level Agreements (SLAs), Recovery Time Objectives (RTO), and Recovery Point Objectives (RPO) in an enterprise IT environment.
- Hands‑on experience with infrastructure monitoring tools (e.g., SolarWinds, PRTG) for performance tracking and proactive issue resolution.
- Proven ability to work in multicultural, geographically dispersed teams (APAC experience preferred).
- Intermediate‑level knowledge of ITSM processes (Incident, Change,...