What is the job role?

• Work directly with customers by phone, email and face-to-face, offering clear advice and support
 • Negotiate realistic, sustainable payment arrangements
 • Manage a varied caseload, using judgement to reach fair outcomes
 • Manage your own workload, working independently to targets and deadlines, taking responsibility for decisions.
 • Support vulnerable customers and connect them with the right help
 • Progress recovery action, including preparing cases for court
 • Attend the Magistrates’ Court on a regular basis to support recovery proceedings
 • Collaborate with colleagues and partners to deliver the best results

Once training is complete’ staff have the flexibility to work from home, but the role’s main place of work will be 1 Friargate, where you will form part of a dynamic and motivated team of Enforcement Officers

 All candidates must have the Right to Work in the UK. We are currently not o...