Overview

Job responsibilities and qualifications for a supervisory role in daily operations and staff management.

Responsibilities

• Direct and control daily operations.
• Evaluate daily operations and plan and organize daily activities.
• Manage staff and assign duties.
• Study market research and trends to determine consumer demand, potential sales volumes and the effect of competitors' operations on sales.
• Determine merchandise and services to be sold.
• Develop and implement marketing strategies.
• Plan budgets and monitor revenues and expenses.
• Determine staffing requirements.
• Resolve issues that may arise, including customer requests, complaints and supply shortages.
• Recruit, hire and supervise staff and/or volunteers.
• Conduct performance reviews.

Requirements

• Education: Secondary (high) school graduation certificate.
• Experience: 1...