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Retail Postal Services Manager Position

Shoppers Drug Mart | ottawa, Canada | Posted June 08, 2026

Position Overview

Become the Retail Postal Services Manager at Shoppers Drug Mart, where exceptional customer service and revenue maximization are central to your role.

This critical position involves overseeing day-to-day postal services, ensuring every customer receives outstanding service. You will lead staff training, enforce compliance with store standards, and manage cash operations while driving department performance. Your initiative will foster a caring community environment.

Key Responsibilities:
• Lead by example in retail postal service operations
• Interview and recommend candidates for hiring
• Ensure compliance with all departmental procedures
• Train staff on job functions and performance expectations
• Uphold the highest standards of customer service

Requirements:
• Proven experience with retail and cash handling
• Strong interpersonal and communication skills
• Effective organizational skills for tim...

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