The Retail Manager is responsible for overseeing the daily operations of the retail store, ensuring excellent customer service, achieving sales targets, managing inventory, and leading the retail team. The role focuses on delivering an exceptional customer experience while maximizing sales performance and maintaining operational excellence. This role is ideal for a hands-on retail professional who is passionate about customer experience, team development, and driving sales performance within a premium wine retail environment.

Retail Operations

• Manage the day-to-day operations of the retail store to ensure smooth and efficient business operations.
• Ensure the store is maintained to the highest standards of cleanliness, presentation, and visual merchandising.
• Monitor store performance and implement initiatives to drive sales and profitability.
• Ensure compliance with company policies, procedures, and opera...