Employment Type: Full-time (6-day work week, including weekends and public holidays)

• Sales & Customer Experience
  • Actively serve customers on the sales floor to achieve store sales targets.
  • Ensure customers receives a good shopping experience.
  • Resolve customer feedback and service recovery issues with professionalism and empathy.
• Team Management & Development
  • Coach a small team (2-3 staff) on product knowledge.
  • Create weekly rosters that balance operational needs with staff well-being.
  • Conduct monthly one-on-one reviews to track KPIs and provide feedback.
• Operations & Visual Merchandising
  • Manage stock takes, cycle counts, and timely transfers between the shop and warehouse.
  • Ensure the shop is always clean, organized.
  • Manage cash, opening/closing procedures, and POS system accuracy.