The Executive supports business plans, manages staff matters, and oversees store-level functions such as customer service, scheduling, operations, cashiering, loss prevention, maintenance and back-office work. The role includes training staff to ensure strong customer service skills. The ideal candidate is energetic, self-motivated, meticulous and able to work well with others.

• Recruit, induct, manage, train and develop retail crew
• Ensure staff comply with procedures and standards
• Maintain adequate staffing levels
• Support staff development
• Address performance or shop issues in a timely manner
• Uphold Qi Jis reputation and customer-first approach
• Communicate effectively with retail operations manager and staff
• Promote customer care and manage complaints

• Grow sales and motivate staff toward t...