Our client, a leader in the logistic industry, is seeking a Retail/Shipping Resolution associate to join their team. The ideal candidate will have good communication skills, computer knowledge, teamwork and a sense of urgency skills which will align successfully in the organization.

Job Title

Customer service representative

Location

Oakville, ON

Shifts

Tue & Thr 17:00 - 20:00 & Saturday 8:45 -16:15

Pay rate

$17.60 per hour

What’s the Job?

• Serving customers in the most efficient and courteous manner on the telephone and in person
• Handling customer complaints and inquiries
• Working to resolve problem shipments
• Building a positive relationship with customers; key contacts - vendors, building tenants, etc
• Assisting customers with shipping details and account challenges
• Loading, scanning, logging and calling resolution freight
• Cash...