Customer Service Representative – Retail

Cebu City | Onsite

Caldwell Communication



About Caldwell Communication

Caldwell Communication is actively hiring Retail Customer Service Representatives in Cebu City. We offer a competitive salary, performance-based incentives, paid training from Day 1, career growth opportunities, and a supportive people-first work environment. Our offices are conveniently located and easily accessible, providing the stability and professional environment you need to grow your career in the BPO industry.



Job Description

We are hiring Retail Customer Service Representatives to assist shoppers with inquiries, purchases, and returns while providing excellent service.



Responsibilities:



-Handle customer inquiries via phone, email, or chat

-Provide product and pricing information

-Assist with orders, returns, and exchanges

-Maintain accurate records of transac...