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Operations Management : Fully oversee daily restaurant operations, develop annual, quarterly, and monthly work plans, and ensure their execution.
Staff Management : Responsible for recruiting, training, scheduling, and evaluating employees to improve team service quality.
Financial and Cost Control : Approve financial reports, control costs and staffing budgets, and ensure profitability.
Customer Service and Complaint Handling : Supervise service quality, personally engage in service, and handle customer complaints or unexpected incidents effectively.
Marketing and Brand Development : Develop and implement marketing strategies, organize community events, and enhance the restaurant's brand image.
Equipment and Safety Management : Inspect equipment usage, enforce foo...