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fairy group ventures pte. ltd. | singapore, Singapore | Posted June 10, 2026
Position Overview
Operations Management & Service Excellence - Manage daily outlet operations, ensuring efficient table turnover, excellent service quality and customer engagement.
- Implement and enforce SOPs for table/room setup, cleanliness. F&B service and equipment maintenance.
- Monitor guest satisfaction, address customer feedback and continuously improve service delivery.
Revenue Growth & Customer Retention - Implement strategies to drive repeat business and customer loyalty.
- Work with the marketing team to create targeted promotions, VIP programs and dining packages for returning customers.
- Identify high-value customers, corporate clients and event organizers to build long‑term relationships.
- Optimize room occupancy and maximize revenue through pricing strategies, happy hour promotions and spselling of F&B services.
Team Leadership & Staff Development - Recruit, train and manage ...