Pay Details

Hourly: 35
Salary Range: 58,800 $ – 83,000 $ CAD

Work Location

Montréal, Quebec, Canada

Line of Business

TD Insurance

Job Description

TD Insurance, part of TD Bank Group, is one of Canada’s largest financial institutions offering a wide range of general and life & health insurance products. This role is based in the TD Insurance claims department.

Responsibilities

• Meet or exceed customer needs by adjusting claims in accordance with policy coverage with accuracy and speed.
• Work collaboratively with internal and external partners to ensure a legendary customer experience.
• Appropriately leverage external vendors, both approved and non‑approved.
• Share knowledge, expertise, and advice to colleagues to recommend additional services or support to the customer, where necessary.
• Handle customer problems appropriately and elevate issues when necess...