Resident Services Manager
Job Title: Resident Services Manager
Division: Multifamily
Status: Non-Exempt
JOB SUMMARY: The Resident Services Manager plays a critical leadership role in creating a welcoming, connected, and service-driven environment for residents. This position is responsible for managing resident satisfaction and retention strategies, resolving service issues, coordinating resident communications and events, and supporting the operational goals of the community. As a key liaison between residents and the property team, the Resident Services Manager helps foster a sense of community, improves quality of service, and ensures a high standard of living for all residents.
ESSENTIAL DUTIES AND RESPONSIBILITIES: include the following but are not limited to the job specifications contained herein. Additional duties or job functions that can be performed safely may be required as deemed necessary by Harbor Group Management Company....